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FAQ

Yes! After you place your order, our design team sends you a digital preview within 24 hours for approval. You can request unlimited text changes (names, dates, venue, etc.) until it's perfect. Visual layout or color changes require our Custom Design Upgrade.

Our standard invitation size is 5.1 x 7.4 inches (13 x 19 cm). This perfectly balanced format provides an elegant, premium look while fitting standard envelopes. Custom sizing is available upon request for special projects or display purposes.

• 2mm+ UV-printed acrylic invitations
• Secure protective film (to prevent scratches)
• Optional envelopes (depending on your selection)
• A free sample piece showing the final look

Most orders are completed and shipped within 1–3 business days after approval. Custom designs may take an additional 1–2 days depending on complexity.

Absolutely! We ship express to over 60 countries from our production & fulfillment centers in the USA, Dubai, and Türkiye, using UPS and DHL Express for fast, secure delivery.

It's our premium design upgrade for those who want full creative freedom, changing colors, adding new graphics, or re-arranging layout elements. Our designers craft your invitation exactly to your vision.

Crystal clear glass (also called acrylic glass or plexiglass) is a premium transparent material that looks like glass but is stronger, lighter, and shatter-resistant. It's perfect for elegant, modern invitations.

Yes! Our UV printing technology creates a permanent bond with the acrylic surface, making your invitations 100% waterproof. They won't smudge, fade, or get damaged by moisture.

Each invitation is printed on 2mm+ thick premium acrylic glass. This ensures they feel substantial and luxurious while remaining lightweight for mailing.

Yes. To ensure complete confidence, we offer the option to purchase a single sample through the order form. This lets you experience the material, colors, and print quality firsthand before placing your full order.

You can customize all text including names, dates, venue, reception details, RSVP info, and event timeline. For layout/color changes, choose our Custom Design Service.

Yes! We offer optional premium envelopes in various colors and styles. You can select envelope options during checkout or add them later.

We recommend ordering invitations equal to your guest count plus 10-20% extra for unexpected guests, keepsakes, and any damaged pieces during mailing.

We offer express worldwide shipping starting at just $9.90 to the USA, Europe, and many other countries. Shipping rates may vary slightly for certain destinations. Once you enter your delivery address in the order form, your exact shipping cost will be displayed before checkout.

We pack every order with extra protective film and bubble wrap. If anything arrives damaged, contact us within 48 hours with photos and we'll replace it immediately at no cost.

You may cancel your order within the first 6 hours after placement at no charge. Once the design process has started, cancellations are still possible, however a $25 design fee will be deducted from your refund. After your digital proof is completed, we wait up to 48 hours for your approval. If no response is received within that time, production will automatically begin. Once production has started, orders can no longer be cancelled or changed.

Yes! Rush production is available for an additional fee. We can complete most orders within 24 hours after approval. Express shipping ensures fast delivery.

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Stripe. All payments are processed securely.

We strive for 95%+ color accuracy. Screen displays vary, so final colors may differ slightly. Your preview shows the closest match. For critical color matching, request a paid sample.

Yes! If your design was prepared by a professional designer and provided as a layered Photoshop (PSD) file with a fully transparent background, or as a print-ready transparent vector/PDF file, we can print it at no additional cost. Designs created using online amateur design tools or non-professional templates require our Custom Design Service upgrade, as they must be professionally rebuilt and formatted for acrylic printing.

Yes! We can print high-resolution photos directly on your acrylic invitation. Photo placement and background cut-out require our Custom Design Service, as each image must be professionally prepared for print. Pricing varies based on the complexity of the edit and will be confirmed after review.

Once shipped, you'll receive a tracking number via email for UPS or DHL Express. Track your package in real-time through their websites.

Yes! Orders of 100+ invitations receive automatic bulk discounts at checkout. For orders of 300+, contact us for custom pricing.

Our design team is here to help! After ordering, you can request changes until it's perfect. For full design service, choose our Custom Design Upgrade.